Cookie Policy

What are cookies

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, remember your preferences and provide information to website owners about how their site is being used.

Cookies can be set by the website you are visiting (first-party cookies) or by third-party services running on that website (third-party cookies). Some cookies are deleted when you close your browser (session cookies). Others remain on your device for a set period (persistent cookies).

How we use cookies

This website uses a small number of cookies. We do not use cookies for advertising or to build profiles for marketing purposes.

Some cookies are strictly necessary for the website to function. Others are used to help us understand how visitors use our site. We only place non-essential cookies with your consent, which you can give or change at any time using our cookie preference tool.

Cookies we use

Strictly necessary cookies

These cookies are required for the website to function and cannot be switched off. They are typically set in response to actions you take, such as logging in to an account.

At present, no strictly necessary cookies are set for regular visitors to this website. WordPress administration cookies are set on this domain but only for logged-in site administrators, not for members of the public.

Analytics cookies

We use Google Analytics 4 to understand how visitors find and use this website. This helps us improve the content and structure of our site. All data collected is pseudonymous and is not used to identify you personally.

Analytics cookies are only placed with your consent.

Google may transfer analytics data outside the UK or EEA. This is governed by Google’s data processing terms and standard contractual clauses. For more information, see Google’s Privacy Policy.

Third-party cookies and local storage

This website includes an embedded newsletter signup form provided by MailerLite, our email marketing platform. When this form loads on the page, MailerLite’s script may store an identifier in your browser’s local storage to identify visitors and manage form submissions. This data is processed by MailerLite, not directly controlled by Walnut Grove. This is only placed with your consent.

MailerLite may also set additional cookies or use local storage associated with their own third-party platform services. For full details, see MailerLite’s cookie documentation and their Privacy Policy.

Booking

Online bookings are made via Jane App, an external booking platform. When you click through to book an appointment or class, you leave this website and any cookies set are controlled by Jane App directly, not by us. Please refer to Jane App’s own cookie and privacy policies for details.

Managing your cookie preferences

When you first visit this website, you will be asked to choose whether you accept or reject non-essential cookies. You can change your preferences at any time using the cookie settings link [FLAG: link to Complianz preference centre once live].

You can also control cookies directly through your browser settings. Most browsers allow you to block or delete cookies. Please note that blocking certain cookies may affect how the website functions.

For guidance on managing cookies in your browser, visit aboutcookies.org.

To opt out of Google Analytics tracking across all websites, you can install the Google Analytics Opt-out Browser Add-on.

Changes to this policy

We review this cookie policy periodically and will update it as needed, for example if we add new tools to the website or if legislation changes. Any updates will be published on this page with a revised date at the top.

Questions

If you have any questions about how we use cookies, please contact our Data Protection Officer:

Denise Riddell
Telephone: +44 1275 818303
Email: denise@walnutgroveclinic.com

See also our Privacy Policy for full details of how we handle your personal data.